Terms of Service

By creating an account, clicking to accept or using the Service, you agree to these Terms. If you do not agree, do not use the Service.

The Service is for professional use. You confirm that you are at least 18 and use it for your trade, business or profession. If you use it for an organization, you confirm that you can bind that organization, and “you” includes it.

Clarion gathers information from public sources, such as legislatures, lobbying registries, tender portals and gazettes, and helps you track, search and summarize it, including with AI.

We may add, change or remove features and set reasonable usage limits. We will not materially reduce a paid feature you rely on without notice.

You are responsible for the information you give us, for keeping your credentials secure, and for activity under your account and your team’s accounts. Each login is for one named person.

Tell us right away at hello@withclarion.com if you think your account has been accessed without permission.

Paid plans are billed monthly in advance, in Canadian dollars, at the prices on our pricing page, plus applicable taxes. Payments go through our payment processor; we do not store full card details.

Subscriptions renew automatically until you cancel. You can cancel at any time: your access continues to the end of the paid period, and a partial period is not refunded unless the law requires it.

We will give you reasonable notice before a price change for your plan, and it applies from your next renewal. If a payment fails, we may retry it and suspend access until it is paid.

While your subscription is active, and subject to these Terms, we give you a limited, non-exclusive, non-transferable, non-sublicensable and revocable right to use the Service for your internal business purposes. We reserve all rights not expressly granted to you.

You will not, and will not let anyone:

· reverse-engineer the Service, except where the law forbids this restriction;

· scrape or bulk-export data beyond normal use of the features;

· resell the Service or its data, or share them with anyone other than your authorized users;

· probe, bypass or interfere with the Service’s security;

· use the Service to break the law, infringe someone’s rights or breach the terms of a source we draw from.

We and our licensors own the Service, including its software, design, brand and the way we organize information.

You own the content you add: your topics, clients, notes and questions. You give us a limited licence to host, process and display it only to provide the Service to you.

If you send us feedback or suggestions, we may use them for any purpose without compensating you, and they are not confidential.

Public records shown in the Service remain subject to their publishers’ rights.

Our Privacy Policy explains how we handle personal information. We do not sell your data or use your content to train AI models of our own. We use service providers, some outside Canada, to run the Service.

Public sources can contain errors and delays, and our matching and summaries can add their own, so check anything important against the primary source.

AI-generated output, such as answers, summaries and drafts, can be wrong or incomplete, and it is not legal, compliance or other professional advice. You are responsible for checking it before you rely on it, and we are not responsible for decisions you make based on it.

The Service is provided “as is” and “as available”. We do not promise that it will be uninterrupted or error-free, and self-serve plans have no uptime commitment. To the extent the law allows, we disclaim all implied warranties.

To the extent the law allows, neither party is liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue or data. Our total liability is limited to what you paid us for the Service in the 12 months preceding the event giving rise to the claim. Nothing in these Terms limits liability that the law does not allow to be limited.

You will defend, indemnify and hold us harmless against third-party claims, and the resulting losses and reasonable legal costs, arising from your content, your breach of these Terms, or your violation of the law or of someone else’s rights.

You can close your account at any time. We may suspend or end your access if you materially breach these Terms or do not pay, after notice and a chance to fix it, or right away if the breach is serious or we must protect the Service or others.

For 30 days after termination, we will export your content on request. After that, we may delete it, subject to any retention the law requires and to backups that expire over time. Terms that by their nature should continue, such as ownership, liability and governing law, survive termination.

We may update these Terms. For a material change, we will give you reasonable notice by email or in the Service before it takes effect. If you keep using the Service after that, the updated Terms apply.

These Terms are governed by the laws of Ontario and the federal laws of Canada that apply there, without regard to conflict-of-laws principles. The courts of Ontario have exclusive jurisdiction over any dispute about these Terms or the Service.